Welcome to Island People & Co.
I enjoy shopping. My journey as a personal shopper and stylist began when I used to get stopped on the street by other women asking where I get my stuff from. I used to buy for my colleagues at work and nothing makes me happier to help women look good and feel great. The world is truly a better place when women empower women, one outfit at a time. I believe that luxury fashion should be accessible to more people. Let's build a wardrobe together.
How to order
Everything under our Instagram post and Google albums can be pre-ordered with direct PayPal payment. Only items "in hand" and labeled "£99" under our IG story highlights are ready to ship from the UK the next day. Everything else we don't own the stock and will be sent from our warehouse in China. Clothing can take up to 2 weeks to stock. Bags and shoes should only take a few days. Our collections are handcraft in small quantities only. For availability and sizing information please DM on Instagram (@islandpeopleco) or live chat with us.
Etsy and eBay customers
I am happy to create a customized listing on Etsy or eBay with a 10% fee. Simply let me know when you are ready to order as there is a fee to list an item.
PayPal fee
We gladly accept PayPal. Please note that PayPal charges a 4% fee for international transactions.
Shipping
Shipping from China to most major cities within the United States, Europe and UK usually takes 5-8 working days. It could also take up to 30 days depending on the speed of customs clearance. A EMS tracking number will be provided the next day after the package has been dispatched.
Items in hand are sent from the UK by Royal Mail First Class signed for (domestic), Royal Mail International Tracked and Signed (international) or Parcel Force Global Priority (over 2kg). Estimate shipping time to the US and Europe is 5-8 working days. Express shipping (starts at £ 45, 1-3 working days) is also available upon request.
No customs charge will incur as we always mark at gift and value at under £ 15.
Cancellation, returns and exchange
We are a small business and unfortunately we are unable to accept cancellation, returns or exchanges due to the costs and risks involved. Our suppliers do not issue refunds and will not offer any exchange of items after 7 days. Sending things back to China is very costly and could take a long time. Things could get taxed or seized by customs on the way back as well. Everything will be checked carefully before dispatching. All photos are genuine and taken without filter. We have many happy and repeat customers. Our items usually exceed realistic and reasonable expectations. Please feel free to consult store owner for recommendations and sizing help.
Thank you for being a good customer!
Discounts
Unfortunately we are unable to offer discounts for bulk purchase. We don't mark up and discount. We are happy to offer combined shipping for multiple items.
